Effective from 31 August 2026 · Last reviewed: August 2026
At Sutralabs Workshops, transparency and trust matter to us. This page outlines how we operate, handle your information, and what you can expect when we work with your school. We encourage every school principal, teacher, and parent to read through these before scheduling a workshop.
We collect limited personal information — strictly what is needed to coordinate workshops and issue certificates. We do not collect data for advertising, profiling, or any commercial purpose unrelated to our educational activities.
When a school or individual reaches out to us through our website, phone, WhatsApp, or at a workshop, we may collect:
Data submitted through our website is processed via Web3Forms (for email delivery) and Google Sheets (for our internal coordination records). Both are industry-standard platforms with encryption. Only authorised members of the Sutralabs team have access to this data. We do not sell, rent, trade, or share personal information with any third party for marketing or commercial purposes.
We retain contact and coordination data for up to 12 months after the last interaction, unless a longer period is needed for certificate records. You can ask us to delete your data at any time.
Under applicable Indian data protection guidelines, you have the right to request access to, correction of, or deletion of your personal data held by us. Simply write to us at sutralabsworkshop@gmail.com with the subject line "Data Request" and we will respond within 15 working days.
Our website does not use analytics cookies, tracking scripts, or any third-party advertising tools. We do not track your browsing behaviour.
By using this website or participating in a Sutralabs Workshops session, you agree to the terms outlined on this page.
The introductory 1-day Experiential & Career Workshop is provided at absolutely no cost (₹0) to the school and its students. There are no registration fees, material charges, or hidden costs. The school is not required to pay anything — before, during, or after the session.
Sutralabs Workshops may offer extended mentorship, advanced workshops, or follow-up programs in the future. If any such program involves a fee, the pricing and scope will be shared with the school in writing before any commitment. Participating in the free 1-day session carries absolutely no obligation to enroll in or pay for any future program. We believe in honest, pressure-free engagement.
We make every effort to keep the information on this website accurate and current. However, we reserve the right to update content, workshop structure, or module details as needed to improve the student experience.
These rules are in place to ensure a smooth, productive, and safe workshop experience for everyone involved.
The Sutralabs team brings all necessary demonstration materials, equipment, and activity supplies. The school does not need to arrange projectors, laptops, stationery, or any other materials unless specifically discussed beforehand.
During workshops, our team may take photographs and short video clips of the session for the following purposes:
Schools and parents have the full right to opt out of photo and video documentation. If the school does not wish any photographs to be taken, or if specific students should not be photographed, the school must inform the Sutralabs team lead before the session begins. We will fully respect the decision without any questions.
If any school, parent, or student wishes to have a previously published photo or video removed from our website or social media, they may send a request to sutralabsworkshop@gmail.com. We will remove the content within 7 working days of receiving the request.
The safety of every student is our highest priority. Every workshop is planned and executed with this principle at the centre.
Every member of the Sutralabs Workshops team carries an organisation-issued, verified photo identification card. The school is encouraged to verify the identity of all team members upon arrival, before the session begins. Our team typically consists of 5 members, each assigned to specific modules.
In the unlikely event of a medical or safety emergency during the workshop, the Sutralabs team will immediately alert the school administration and follow the school's existing emergency procedures. The team does not administer medication or make medical decisions — that responsibility rests with the school staff and the student's family.
Since the 1-day introductory workshop is offered at no cost, there is no payment involved, and therefore no refund applies. Schools may cancel or reschedule without any financial implication.
We request at least 48 hours' advance notice if a school needs to cancel or postpone a scheduled workshop. This allows our team to plan travel and logistics accordingly. Similarly, Sutralabs Workshops may need to reschedule due to team availability, weather, or other unforeseen circumstances — in which case we will inform the school as early as possible and offer alternative dates.
If any future program involves a fee, a separate written agreement with clear refund and cancellation terms will be provided to the school before any payment is accepted. No payment for any service is currently collected through this website.
Sutralabs Workshops is committed to maintaining a respectful, professional, and safe environment at every school we visit.
Sutralabs Workshops maintains a zero-tolerance approach towards harassment, bullying, discrimination, or inappropriate behaviour of any kind — whether from our team members, school staff, or students. Any such incident will be addressed immediately and may result in the session being paused or concluded.
All official communication from Sutralabs Workshops happens through the following channels only:
We do not send unsolicited bulk messages, spam, or promotional calls. If you receive communication claiming to be from Sutralabs Workshops through any other channel, please verify with us before responding.
We aim to respond to all enquiries within 24–48 hours during working days. During peak scheduling periods, responses may take slightly longer, but we will acknowledge every message received.
We may occasionally share updates about upcoming workshops, new modules, or educational resources with schools that have previously worked with us. Schools can opt out of such updates at any time by replying "STOP" or emailing us.
All content on this website — including text, photographs, the Sutralabs Workshops logo, graphics, and design — is the property of Sutralabs Workshops unless otherwise credited.
Sutralabs Workshops takes every reasonable precaution to ensure that all activities are safe, age-appropriate, and well-supervised. However:
For any concern related to workshop activities, the school's administration and the Sutralabs team lead should be contacted immediately during the session.
We take feedback and complaints seriously. If any school, parent, student, or teacher has a concern about any aspect of our workshop — whether related to safety, conduct, content, or data handling — they may reach out to us through the following process:
Email your concern to sutralabsworkshop@gmail.com with the subject line "Grievance" along with:
We will acknowledge your complaint within 48 hours of receiving it.
We will investigate the matter and provide a resolution or response within 15 working days. If additional time is needed, we will keep you informed of the progress.
We believe in resolving issues through open conversation and constructive dialogue. Our goal is to ensure that every school and student has a positive and safe experience with Sutralabs Workshops.